Prior to joining Contact, Inc., John's twenty years experience in retail loss prevention included regional and area positions with IKEA, Marshalls, The Broadway Department Stores, McCrory Stores, Jordan Marsh, and Jefferson Ward.
After honorable discharge from the U.S. Army, John started his career in law enforcement as a Police Officer in Memphis, TN and Criminal Investigator for the Shelby County Government, also in Memphis.
John attended Auburn University and Memphis State University. He is a Certified Instructor for the Wicklander-Zulawski Interview and Interrogation Techniques course.