Consulting Services

As the retail marketplace continues to become more challenging and operating results become ever-more important, loss prevention organizations must learn to thrive on change and seek constant performance improvement. Successful change involves aligning an organization's people, processes and technologies with its strategic intent - without compromising core responsibilities and performance.

Contact, Inc.'s Consulting Services division can assist you by using structured program assessment to measure company performance in key process areas and identify improvement opportunities. We can help you:

  • uncover leading practices that can drive better performance
  • assess program results and expenses
  • identify performance gaps and help close them
  • help set new strategies
  • identify a change strategy and focus on continuous improvement
  • improve the performance of your key asset - your people
In addition to program assessment, we also work with retailer's in defining strategic approaches to loss prevention that best fit their needs and context; working on specific projects or issues; and retainer-based consulting on policy, procedure, and programs.
 
We are dedicated to improving operating results for retail organizations by providing loss prevention expertise and services designed to lower shrinkage, expense, and loss.