About Us
WHO WE ARE
Established in 1999, Contact, Inc. is a consulting, communication, training and awareness company specializing in asset protection and safety. Contact is owned by James Lee, executive editor of LossPrevention magazine, owner of LPjobs.com and founding board member of the Loss Prevention Foundation.
Contact has been offering these services to the retail and commercial industrial marketplace for more than 12 years. Based in Charlotte, NC, Contact is uniquely attuned to improving operating results for organizations by providing asset protection and safety expertise and services designed to lower risk, shrinkage, expense, and loss. Contact is currently undergoing a re-branding effort to update our look with our new cutting edge technology offerings such as our interactive Web portal, print / texting measurement capabilities and Quick-Response (QR) code initiatives.
OUR OFFERING
Our offering includes strategic communication analysis for an organization’s risk, safety and loss prevention needs. We assess, design and implement custom communication campaigns to ensure the right message is reaching the targeted audience. Our awareness campaigns come in all shapes and sizes to fit each client specifically. Those programs can include print media, electronic awareness as well as interactive print through texting, and QR code technology. We also offer our clients an interactive Web portal featuring custom quizzes and reporting functionality. We have full video production capabilities including pre-production, editing, voice-over functionality as well as full-scale post-production capacity in multiple formats.
OUR CLIENTS
Our clients are as diverse as our experience. We represent all different categories in the corporate marketplace from non-profit to broad-reaching companies with a global presence. For each client we offer a unique understanding of their risk and loss challenges. Most of our clients have been with us since our inception back in 1999. We pride ourselves on our unsurpassed customer service and one-on-one, daily, personal interaction. We’d be happy to provide any contact information for a reference.
WHY WE’RE UNIQUE
Our approach to how we do business and the seasoned staff of executives is what makes us unique in the loss prevention and safety awareness industry. Contact employs a seasoned team of both client relations and asset protection and safety experts. Our unique differentiator is the personalized client service that results from intimate involvement at every level of the organization.
Contact brings more than a century of asset protection and store operations experience to every client engagement. Our experience includes varying environments such as specialty, big box, category killers and department stores.
Another major differentiator is our company’s leaders and staff members are intimately involved within the loss prevention and safety industry. Not only are the majority of our staff former practitioners, our CEO, Jim Lee, is also a co-founder of LossPrevention Magazine and a founding board member of the Loss Prevention Foundation. Each staff member is extremely involved with our sister companies: LossPrevention Magazine, Loss Prevention Foundation and LPjobs.com. Our clients benefit from these relationships because we are always on the forefront of the newest, cutting edge technology innovations, risk and shrink trends as well as training and awareness topics.
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